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Shipping and FAQ

Shipping

Please note even on smaller items the shipping will default to the standard UK courier charge of £7.25.  Smaller items stands, liners even cases can be shipped post office and I will reimburse any extra shipping paid.  Due to the wide variety of  our product sizes and weights it is difficult to cover all the options.

All UK mainland deliveries including highlands & Northern Ireland shipping charges are given on our order form.  We aim to deliver within 3-5 working days of order confirmation, 85% of all orders are delivered within 3 days which we are told by you, our customers exceeds other online services they have previously used. We use Royal Mail first class recorded for small or light weight items and Parcel Force national courier for larger products. Courier deliveries are traceable online;  all details are available to you by E Mail on dispatch of your order (Including International). These services are generally very reliable but delays can happen, these are usually caused by the same things that annoy all road users i.e. traffic congestion, poor weather (very rare) and the odd breakdown. If you are concerned about an overdue delivery please email us with the details, staff are on hand to help 9 to 5 Mon to Fri

Stock Levels

Our stock levels are enormous, but due to the huge range of products available it’s inevitable some items will be temporarily out of stock, in this case you will be contacted if the delay is likely to exceed 7 working days.

Payment

We use the PayPal on line portal for payments.

You can use any major credit/debit cards via this method. Very safe and secure with all the protection associated with the PayPal system

International orders

We can and often do sell and deliver products worldwide, delivery charges vary on distance and weight/size of items. Unlike some of our competitors we charge you the exact cost we are charged by our couriers. If you intend to purchase multiple items please contact us ahead of time so we can better quote on larger shipments.

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